INFORMATION COLLECTED AND STORED
The website collects and stores on its server personally identifiable information (“PII”) that has been voluntarily provided by users. PII is information that identifies you or could reasonably be used to identify you personally, such as your real name, address, phone number or email address. We may ask you to provide us with certain PII in connection with the use of this website, in connection with the services provided by our customer service department or shipping partners, or in connection with an off-line promotion or sweepstakes, such as when you register with us, place an order on the website, choose to sign up for an email newsletter, or participate in a promotional event. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new website features, unless you opt not to receive promotional communications in connection with this website. We may also ask you to voluntarily provide us with demographic information, information regarding your interests or similar information in order to take advantage of or participate in some of the website’s features. We also may collect and store non-personally identifiable information. When your computer contacts our web servers (for example, when you visit this website, or view an html e-mail), our web servers automatically collect website usage information. This non-identifying information describes how our visitors use and navigate our website and can include the number and frequency of visitors to each webpage and the length of their stays, browser type, referrer data that identifies the web page visited prior and subsequent to visiting our website, and IP addresses. We also may determine the applicable technology available in order to serve you the most appropriate version of a web page, e-mail or similar service. This information is used to analyse and improve this website and to optimise our customers’ website experience. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you. IP Addresses: An IP address is a number that is assigned to your computer or network when you are linked to the Internet. When you request pages from this website, our servers log your IP address. We may use IP address for a number of purposes, such as system administration, to report aggregate information to our business partners or to audit the use of the website. We may associate your IP address with the PII you provide.
USE AND DISCLOSURE OF COLLECTED INFORMATION
Protecting your information is important to us. We employ the industry standard technology to protect the security of your information. While we are committed to protecting your information, data transmission over the Internet cannot be guaranteed to be 100% secure, and we therefore cannot ensure or warrant the security of any information you may transmit.
SOCIAL MEDIA AND OTHER THIRD PARTIES
The website may contain links to other websites of entities and third parties that are not necessarily affiliated with us. We are not responsible for the privacy practices or the content of such websites. We may utilise and work with trusted third parties, including social network sites like Facebook and Twitter, and with web and application developers so we can connect to your social networks. All of these companies operate Third Party Sites. We provide access to our website by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network. The use of any features made available to you on our website by a third party may result in information being collected or shared about you by us or by the third party. If a Third Party Site shares or makes publicly available information collected through any such features, it is considered public information. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. We are not responsible for how these third parties may use information collected from or about you. Our website identifies areas where third parties may collect and share information about you, such as Facebook’s “Like” feature or similar ways other third parties allow you to express opinions about or show images of products. By “liking” one of our products or tagging us in a post, comment or photo, you consent to the display of that information by us on our website or social media pages or platforms. We are not obligated to display someone’s name, profile photo or other “public” Facebook profile information on our website even if that Facebook user “likes” one of our products. We reserve the right to remove the information of or from any person, which we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. We may remove from our website or social media platforms, in our sole discretion, any product offering or any photo or product description or comment relating thereto.
In order to provide service to you, The Renatural will send you communications related to your transactions, security or the administration of its Website. From time to time, we may also wish to send you other messages or updates about The Renatural, including promotions and other activities. If you do not wish to receive non-transaction/security related communications from us, please send an email containing your request to firstname.lastname@example.org.
We reserve the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, we will post a notice on our homepage and a link to the new policy.
If you have questions about this privacy statement, the information practices of The Renatural, or your dealings with us, please contact The Renaturals customer service at email@example.com.
Business address: 20-22 Wenlock Road, London, N1 7GU
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