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FAQ

  • How does the WIG FIX work?

    The WIG FIX has hundreds of soft silicone nodes that ‘grip’ onto your hair/scalp and wig securing it in place. These nodes also gently massage your scalp while being worn and that induces natural hair growth.
  • What is The Renatural?

    Our company, the creators of the WIG FIX™. We love the look wigs give but hate the maintenance so we’re inventing products that make wigs truly effortless.
  • How do I clean my WIG FIX?

    You simply wash gently with luke warm water and/or wipe it down with a make-up wipe or a spray that’s safe for your skin.
  • Where is the WIG FIX currently sold?

    Only on our website but were talking to some exciting stockists so keep an eye out!
  • What happens if I sweat?

    The Wig Fix is water repellent so would not absorb any sweat. The breathable design allows airflow. Heat and water does not affect the ‘gripping’ effect of the WIG FIX.
  • I live abroad, can I still order my WIG FIX?

    Ofcourse, we now ship worldwide!
  • I’m bald, can I still wear the WIG FIX?

    Of course! The WIG FIX works just as well on skin.
  • What is your return policy?

    We’ll gladly accept your returns for any unopened packages within 14 days of the delivery date. Your satisfaction with The Renatural is our goal! We're sorry, but shipping fees are not refundable.
  • My WIG FIX is too tight/loose what do I do?

    Too tight: stretch the WIG FIX out and apply it further back from the hairline. Too loose: Stretch out the wig fix on the skin/hair and use the ‘pinching’ effect to secure it in place.
  • Where can I learn more about wholesale of the WIG FIX?

    We love developing new relationships with salons, boutiques and beauty/medical/haircare retailers. Please fill in the wholesale application and we will get back to you very shortly.
  • Is there an influencer program?

    Yes, we love creating organic collaborations with influencers. For more details contact us using our contact us page with your name, handles and confirmation of interest.
  • My question isn't listed here what can I do?

    Please get in touch at any time using out chat bot system on the bottom left hand side of the page or email us using our Contact Page. Can't wait to hear from you!